Service Desk Analyst (Contract) – 12 Months – Up to £25k

Are you an experienced Service Desk Analyst looking for your next challenge?
Why not join the Northern Ireland-based, support team of a growing organisation, supporting and administering solutions which enhance the mission-critical operations of the firm?
The ideal person will have experience in a similar role and a proven ability to work closely with IT and technical teams to support users and owners within an organisation.

What do I need as a Service Desk Analyst?

• Experience in user/1st line IT support roles and customer service experience
• Knowledge and understanding of the following systems: Office 365, Citrix Admin, ITSM Ticketing, IP Telephony, Document Management, Active Directory Admin, and Exchange Admin
• Solid understanding of PC operating systems and applications
• Ability to work independently and research IT issues and products
• Ability to prioritise tasks and work in a high-pressure environment
• Excellent interpersonal communication and time management skills
• Strong knowledge of Security and its importance today within IT and business

What's in it for me?
Salary of up to £25k p.a.
Opportunity to work with and learn from some of the best in the industry.
Potential for career progression and longer-term opportunities.

As a Service Desk Analyst, you will be joining a rapidly growing team, based in Belfast. You will have the opportunity to grow and develop with this team.
Strong possibility of progressing from a temporary contract into a permanent role for the right person.

Interested? Contact Nathaniel McGrory today to hear more about this Service Desk Analyst role.