RealTime are looking for a Level 2 Field Services Engineer to provide senior technical support on support technologies and managed services to a high level of expertise. As this role will involve client visits own transport and driving licence are essential for this role - South Dublin-based MSP

Skills & Responsibilities

• 5+ years' experience in IT technical service & managed operations
• Own transport & Driving Licence essential.
• Excellent communication skills across all levels
• Escalation of unresolved issues.
• Provide support & root cause analysis by phone, email, remote session & onsite.
• Monitoring, reporting & administration of customer endpoint systems.
• Vendor technologies: Cisco, NetApp, VMware, Microsoft, etc.
• Strong understanding of cloud, data centre infrastructures, networking
• ITIL foundation
• Elements of On-call & out of hours duties
• Assist in training, accreditation & certifications.

Apply

• Call: Shane on 01-6520652
• Email: shane.doolin@realtime.jobs
• You must hold a valid working Visa or an EU passport to be considered.
• No Sponsorship is provided or supported.