Field Service Engineer Level 2
Permanent
Dublin
21-03-2023
RealTime are looking for a Level 2 Field Services Engineer to provide senior technical support on technologies and managed services to a high level of expertise. As this role will involve client visits own transport and driving license is essential
Requirements:
Requirements:
- Good communication and documentation are essential
- Strong customer focus.
- Knowledge of the of the following: AD, MS Exchange online, Windows 10/11, Server 2016/2019/2022, and Microsoft 365.
- Excellent analytical and problem-solving skills.
- Strong interpersonal skills and ability to work independently or with cross-functional teams.
- Ability to multitask and ensure flawless execution and delivery.
- Demonstrate an outstanding work ethic and sense of urgency to resolve issues quickly and efficiently.
- Experience in a busy Helpdesk or MSp environment would be an advantage
- Rollout of new user devices Eg: Laptops, PCs, iPads, iPhones, etc
- Assist in the rollout of new software and software upgrades
- The ability to quickly learn new skills through a hands-on training approach is required.
- Knowledge of Microsoft Business Central would be preferred
- Assist in the vendor management of the Azure environment
- Call: Shane on 01-6520652
- Email: shane.doolin@realtime.jobs
- You must hold a valid working Visa or an EU passport to be considered.