RealTime are looking for a Level 2 Field Services Engineer to provide senior technical support on technologies and managed services to a high level of expertise. As this role will involve client visits own transport and driving license is essential

Requirements:

• Good communication and documentation are essential
• Strong customer focus.
• Knowledge of the of the following: AD, MS Exchange online, Windows 10/11, Server 2016/2019/2022, and Microsoft 365.
• Excellent analytical and problem-solving skills.
• Strong interpersonal skills and ability to work independently or with cross-functional teams.
• Ability to multitask and ensure flawless execution and delivery.
• Demonstrate an outstanding work ethic and sense of urgency to resolve issues quickly and efficiently.
• Experience in a busy Helpdesk or MSp environment would be an advantage
• Rollout of new user devices Eg: Laptops, PCs, iPads, iPhones, etc
• Assist in the rollout of new software and software upgrades
• The ability to quickly learn new skills through a hands-on training approach is required.
• Knowledge of Microsoft Business Central would be preferred
• Assist in the vendor management of the Azure environment

Apply:

• Call: Shane on 01-6520652
• Email: shane.doolin@realtime.jobs
• You must hold a valid working Visa or an EU passport to be considered.