Job Opening

Field Service Engineer Level 2

Permanent
Dublin
21-03-2023
RealTime are looking for a Level 2 Field Services Engineer to provide senior technical support on technologies and managed services to a high level of expertise. As this role will involve client visits own transport and driving license is essential

Requirements:
  • Good communication and documentation are essential
  • Strong customer focus.
  • Knowledge of the of the following: AD, MS Exchange online, Windows 10/11, Server 2016/2019/2022, and Microsoft 365.
  • Excellent analytical and problem-solving skills.
  • Strong interpersonal skills and ability to work independently or with cross-functional teams.
  • Ability to multitask and ensure flawless execution and delivery.
  • Demonstrate an outstanding work ethic and sense of urgency to resolve issues quickly and efficiently.
  • Experience in a busy Helpdesk or MSp environment would be an advantage
  • Rollout of new user devices Eg: Laptops, PCs, iPads, iPhones, etc
  • Assist in the rollout of new software and software upgrades
  • The ability to quickly learn new skills through a hands-on training approach is required.
  • Knowledge of Microsoft Business Central would be preferred
  • Assist in the vendor management of the Azure environment
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