Job Opening

Field Service Engineer

RealTime are looking for a Level 2 Managed Services Engineer to provide senior technical support on support technologies and managed services to a high level of expertise. As this role will involve client visits own transport and driving license is essential

  • Experience in a busy Helpdesk environment would be an advantage
  • Rollout of new user devices Eg: Laptops, PCs, iPads, iPhones, etc
  • Assist in the rollout of new software and software upgrades
  • Good communication and documentation are essential
  • Strong customer focus.
  • Knowledge of the majority of the following: AD, MS Exchange online, Windows 10/11, Server 2016/2019/2022, and Microsoft 365.
  • Excellent analytical and problem-solving skills.
  • Strong interpersonal skills and ability to work independently or with cross-functional teams.
  • Ability to multitask and ensure flawless execution and delivery.
  • Demonstrate an outstanding work ethic and sense of urgency to resolve issues quickly and efficiently.
  • The ability to quickly learn new skills through a hands-on training approach is required.
  • Knowledge of Microsoft Business Central would be preferred
  • Assist in the vendor management of the Azure environment

    Attach your CV