• Full Time
  • County Dublin
  • £60k - 70k per year £ / Year


RealTime are looking for a Level 3 IT Support Engineer, to manage & log incidents and requests, and resolve technical issues at the highest level. This is with a busy MSP client in Dublin City Centre. Core requirements are as follows:


– 3+ years in a similar role

– Excellent Trouble Shooting skills and must be able to demonstrate by way of example

– Fluent in English and excellent written, and verbal communication skills with attention to detail

– Able to think through, communicate, and present information effectively to all organizational levels.

– A flexible, can-do attitude

– Customer facing role and the individual must be customer centric

– IT qualification Diploma/Degree

– MCP qualifications are required


– Previous role / experience working as part of a team

Technical Skills:

– M365 experience essential

– Advanced troubleshooting and problem-solving skills

– Technical Documentation experience

– Experience using Remote Monitoring and Management tools

– Active Directory Administration

– Office 365 Administration

– Networking skills to include router and switches

– Excellent Server skills

– Firewall Technology

– Troubleshooting of Backup Issues


– Call: Shane on 01-6520652

– Email: [email protected]

– You must hold a valid working Visa or an EU passport to be considered

– No Sponsorship is provided or supported

To apply for this job email your details to shane.doolin.03B7FDAB0.0@applybe.com