Job Opening

IT Support Engineer

Permanent
Dublin
10-01-2023
RealTime are looking for an IT Support Engineer , to manage & log incidents and requests, resolve technical issues and escalate to higher level when unable to resolve.

What you get:
  • Market leading Salary
  • Health
  • Career progression
  • Bonus
Skills & Responsibilities:
  • Experience in Helpdesk/Support Engineer role
  • Microsoft Certifications
  • Excellent Desktop skills
  • Manage Incidents and service requests within SLA.
  • Log Incidents and requests in the PSA Tool
  • Resolve technical problems with software applications or network systems.
  • Call handling, ticket management
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