realTime recruiters

Lvl 1 Service Desk Engineer €32k

  • 13Jul
  • IT Infrastructure
  • Dublin City Centre
  • permanent
  • Negotiable

Job Description

I am seeking 2 x Level 1 Service Desk Engineer for my client - a market leader in the financial space based in Dublin city centre on a permanent basis accompanied by an excellent salary up to €32k depending on experience, and benefits package.

The ideal candidate would hold experience in a number of the following areas:

  • Provide first line support through the call-logging software and on-site, as appropriate for all incidents and requests.
  • Escalate incidents and requests to on-site third line support, third parties or other teams where appropriate 
  • TCP/IP and/or LAN/WAN Troubleshooting
  • Blackberry Enterprise Server Blackberry Handhelds
  • Microsoft Exchange Server 2007 / 2010 / 2013
  • RSA Secure ID or other VPN Technologies
  • Active Directory
  • Windows OS 7 / 10
  • Building and Maintaining Desktop/Laptops (HP/Dell)
  • Network Security
  • Experience in a Financial Services Environment is advantageous
  • Support Desk call logging tools – HP service centre / Remedy / JIRA would be beneficial

 

Company Benefits

• Excellent maternity & paternity benefits

• Paid annual leave

• Bonus

• Pension

• Life Insurance

 

If you feel you have the relevant experience, I encourage to reach out so we can discuss this position further as this is a brief overview.

Please forward me your CV on danny.hughes@realtime.jobs in the strictest confidence and a time you would like me to give you a call.

Education Level Required

See Description

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Danny Hughes
Danny Hughes
IT Recruiter - Dublin

I successfully graduated from college with a BSc in Human Resource Management. During my 4 year course, I completed a 5 month internship in Bank Of Ireland where I received indepth exposure to various aspects of the...

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