realTime recruiters

Lvl 1 Service Desk Engineer €32k

  • 13Jul
  • IT Infrastructure
  • Dublin City Centre
  • permanent
  • Negotiable

Job Description

I am seeking 2 x Level 1 Service Desk Engineer for my client - a market leader in the financial space based in Dublin city centre on a permanent basis accompanied by an excellent salary up to €32k depending on experience, and benefits package.

The ideal candidate would hold experience in a number of the following areas:

  • Provide first line support through the call-logging software and on-site, as appropriate for all incidents and requests.
  • Escalate incidents and requests to on-site third line support, third parties or other teams where appropriate 
  • TCP/IP and/or LAN/WAN Troubleshooting
  • Blackberry Enterprise Server Blackberry Handhelds
  • Microsoft Exchange Server 2007 / 2010 / 2013
  • RSA Secure ID or other VPN Technologies
  • Active Directory
  • Windows OS 7 / 10
  • Building and Maintaining Desktop/Laptops (HP/Dell)
  • Network Security
  • Experience in a Financial Services Environment is advantageous
  • Support Desk call logging tools – HP service centre / Remedy / JIRA would be beneficial


Company Benefits

• Excellent maternity & paternity benefits

• Paid annual leave

• Bonus

• Pension

• Life Insurance


If you feel you have the relevant experience, I encourage to reach out so we can discuss this position further as this is a brief overview.

Please forward me your CV on in the strictest confidence and a time you would like me to give you a call.

Education Level Required

See Description

Similar Jobs

Hear about the best new roles first

Submit your CV

Advice for Jobseekers

Danny Hughes
Danny Hughes
IT Recruiter - Dublin

I successfully graduated from college with a BSc in Human Resource Management. During my 4 year course, I completed a 5 month internship in Bank Of Ireland where I received indepth exposure to various aspects of the...

Submit your CV
How to approach the ‘hard to answer’ Interview questions

How to approach the ‘hard to answer’ Interview questions

Have you ever been in an interview and got caught off guard because you haven’t prepared for certain questions? Don’t worry, it happens to all of us. Here is how to answer the tricky questions!

Read this guide »

Working with a Recruiter?

How to get the most out of your job search.

Read this guide »
Working with a Recruiter?
What questions to ask in an interview – without sounding cliché

What questions to ask in an interview – without sounding cliché

Wondering how to go about asking questions during your interview? Here are some insights and tactics to help!

Read this guide »